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‎01-26-2022 01:31 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-e2000 IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

I am looking for the proper wireless driver for my PC. It is having disconnects from my network randomly. When I go to the drivers site it only shows an "Intel WLAN Driver" option. That is not the adapter I have. I looked in my device manager and that is not in there. I checked the list of supported devices in the driver install package and mine it not listed. My wireless adapter is a Realtek RTL8821CE 802.11ac PCIe adapter. I can't find anything but the bluetooth driver for that. I can't find the driver anywhere else either. Can anyone help with this?

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1 REPLY 1

‎01-26-2022 01:59 PM

HP Recommended

Hi:

 

Here are the links to the latest Wifi and Bluetooth drivers HP has for the Realtek RTL8821CE 802.11ac wifi adapter your notebook has...

 

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135885.exe 

 

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135683.exe 

 

 

 

 

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