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Locked

‎09-09-2023 09:00 PM

HP Recommended
Product: HP EliteBook 8540w Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)

No password for bios, wifi doesn't exist apparently, usb ports won't connect to anything and ethernet will not work. No drivers. I had this laptop fully updates, ran like a workhorse. Got an update, windows update... then wifi stopped working. I bought a USB wifi adapter, no worries. Then everything else started going out, one by one. Did a windows refresh to fix it, now it's just a pretty brick 

Category:
1 REPLY 1

‎09-10-2023 10:00 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

I work on behalf of HP
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