• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z8AV)
Microsoft Windows 11

Hi,

Wifi gets diconnected all of a sudden and then no wireless connection is discoverable. I have been facing this problem from last 4 months. To get it back, I have to disable the network adapter from Settings >Network & Internet > Advanced network settings, and enable it again,  which is quite troublesome.

hkvats2509_0-1664862841252.png

hkvats2509_6-1664862896683.png

 

hkvats2509_7-1664862911962.pnghkvats2509_8-1664862923836.png

 

 

 

 

 

 

11 REPLIES 11
HP Recommended

Hello @hkvats2509 

Sorry to hear that you are having problems ... I would like to help you.

I already answered you in another topic...

 

(1) Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.207 Rev.S

 

 

Download

 

(2) Restart Windows

(3) Test again

(4) Please report your results

HP Recommended

Hello @hkvats2509 

 

Try the latest driver !

 

(1Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.208 Rev.S

 

 

Download

 

(2Reboot Windows

(3Test your notebook

(4Please report your results

HP Recommended

I am extremely disappointed by this device, doesn't even stay connected for 30 mins. It seems that HP doesn't test the devices properly, also doesn't bother much about the after sales services since these issues are frequent and faced by everyone.

HP Recommended

Hello @Ub6424,

 

Thanks for your response, but unfortunately this fix also doesn't work.

HP Recommended

Hello @hkvats2509 

 

(1Download and install from Microsoft Apps Store

HP PC Hardware Diagnostics Windows

or

HP PC Hardware Diagnostics Windows v1.8.2.0

 

(2) Run <HP Diagnostics for Windows>

 --->>> Perform Component Tests to check <wireless adapter>

 

(3Please report your results ( error messages, take screenshots )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

HP Recommended

Hello @Ub6424

While working, it shows that all test are OK, so it doesn't give much information. 

hkvats2509_0-1666280752703.png

And when it doesn't work. No relief yet 😥😞

hkvats2509_1-1666280900402.png

 

HP Recommended

Hello @hkvats2509 

Thanks for reporting.

 

Do you use the notebook in the same place or do you change the position depending on the distance to the wireless access point?

HP Recommended

I use the device at the same place, which is about a meter away from the router and there's no wall or obstruction in between

HP Recommended

Hello @hkvats2509 

 

(1) Reset network

How to Reset Network Settings in Windows 11

 

(2) Restart Windows

(3) Test again

(4) Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.