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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Network Adapters for 5G Wifi access

Create an account on the HP Community to personalize your profile and ask a question
09-19-2019 06:52 AM
Hi:
Your notebook only has a single band wifi adapter.
It is a hardware issue, not a driver issue.
In order to get access to the 5.0 GHz wifi band you would need to replace the wifi adapter with one that can work on both bands.
The only one available that works with the single antenna cable your notebook comes with is this one...
Realtek RTL8821CE 802.11 ac 1x1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
HP Part # L17365-005
The card has a maximum throughput of 433 MBPS with an AC router on the 5.0 GHz wifi band, and 72 MBPS on the 2.4 GHz wifi band.
The card has been on back order for ages now on the HP parts store site, but you can get one on eBay.
https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15
Here is the link to the service manual, where you can find the wifi card R & R procedure...