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‎09-09-2019 11:26 AM

HP Recommended
Product: HP Pavillion Notebook
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Pavillion notebook it doesn't show 5G network but my router is showing 5G network

1 REPLY 1

‎09-09-2019 11:33 AM

HP Recommended

Hi:

 

Most likely your notebook only has a single band wireless adapter that only works on the 2.4 GHz wifi band.

 

What model wifi adapter does your notebook have?

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

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