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HP Recommended
Pavilion dv6- dv6-6c13cl Entertainment Notebook PC
Microsoft Windows 7 (64-bit)

My HP can't connect to the internet as the system shows that Network Controller Drive is missing. With HP Smartfriends help, we have installed

Realtak PCIE Card Reader,

Realtek Ethernet Controller Driver successfully.

 

However, we couldn't find the relevant Network Controller Driver, which is required by the computer system.  Any smart idea to help fix the issue beyond resetting the computer would be much appreciated.

 

Thank you in advance,

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to the parts list for your notebook, it comes with a Realtek 8188GN wifi adapter.

 

HP PartSurfer

 

You need this driver for that model wifi adapter...

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57049.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

According to the parts list for your notebook, it comes with a Realtek 8188GN wifi adapter.

 

HP PartSurfer

 

You need this driver for that model wifi adapter...

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57049.exe

HP Recommended

Hi Paul,

 

Cool, Thank you so much for the real smart professional help. I installed your linked application file as the administrator. Just within a few minutes, I can use wifi to connect my computer to the internet. It runs smoothly.

 

Best Regards and Have a great day,

 

Mei

HP Recommended

You're very welcome, Mei.

 

You have a great day too!

 

Cheers,

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.