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‎02-19-2017 01:22 PM

HP Recommended
Product: Probook 6460b
Operating System: Microsoft Windows 7 (64-bit)

I went back to Windows 7 from windows 10. I can't connect to internet at all as my pc doesn't have an ethernet driver or network controller. I've tried downloading a few different drivers, all of them install but none of them fix the issue.

Network controller properties:

PCI\VEN_14E4DEV_4727&SUBSYS_145C103C&REV_01

PCI\VEN_14E4DEV_4727&SUBSYS_145C103C

PCI\VEN_14E4DEV_4727&CC_028000

PCI\VEN_14E4DEV_4727&CC_0280

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-19-2017 01:52 PM

HP Recommended
Hi,


Uninstall wireless, LAN, bluetooth drivers already installed from Network Adapter under Device Manager.

Then,
Download, save and install these:
Ethernet:
http://support.hp.com/in-en/drivers/selfservice/swdetails/hp-probook-6460b-notebook-pc/5045594/swIte...

Wireless:
http://support.hp.com/in-en/drivers/selfservice/swdetails/hp-probook-6460b-notebook-pc/5045594/swIte...

Bluetooth:
http://support.hp.com/in-en/drivers/selfservice/swdetails/hp-probook-6460b-notebook-pc/5045594/swIte...

Restart system.


Regards

Visruth

View solution in original post

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4 REPLIES 4

‎02-19-2017 01:52 PM

HP Recommended
Hi,


Uninstall wireless, LAN, bluetooth drivers already installed from Network Adapter under Device Manager.

Then,
Download, save and install these:
Ethernet:
http://support.hp.com/in-en/drivers/selfservice/swdetails/hp-probook-6460b-notebook-pc/5045594/swIte...

Wireless:
http://support.hp.com/in-en/drivers/selfservice/swdetails/hp-probook-6460b-notebook-pc/5045594/swIte...

Bluetooth:
http://support.hp.com/in-en/drivers/selfservice/swdetails/hp-probook-6460b-notebook-pc/5045594/swIte...

Restart system.


Regards

Visruth
Was this reply helpful? Yes No

‎02-20-2017 09:29 AM

HP Recommended
Perfect that worked a treat
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‎02-20-2017 09:40 AM

HP Recommended

You're very welcome.

Glad to help you!

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‎08-18-2018 09:45 AM

HP Recommended
Hello i've tried the same thing and it only worked with the Bluetooth devise and the network controller went to other devices in the devise manager as unrecognized
Was this reply helpful? Yes No
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