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bertha_1979
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Network Security Key

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I have forgotten the network security key for my hd printer, can anyone help me reset it?

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KrazyToad
HP Support Agent
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@bertha_1979

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Are you referring to your WiFi Network Password or the WiFi Direct Password?

 

If it's you WiFi Password, then it's the same password you use to connect to your router.

 

If it's WiFi Direct, try the default password 12345678

 

Also provide me with the printer model or product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

 

 

KrazyToad
I Am An HP Employee

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