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‎01-31-2023 08:14 AM

HP Recommended
Product: HP Pavilion Gaming 15-dk10000 Laptop PC (8WQ69AV)

For the past two weeks or so, my PC has been disconnecting from the network after some use (from a few minutes to a few hours). The network adapter  is no longer detected and a reboot is necessary. After the reboot, sometimes it is detected, sometimes not. I tried HP's diagnostic system and there does not seem to be any hardware problems. I have tried fixing the drivers by searching for them on HP's site, I have contacted Windows Support several times, which has intervened but has not solved it. They advised me to contact HP to ask for specific drivers for my system.
What else can I do?
Thank you

Category:
1 REPLY 1

‎01-31-2023 08:27 AM

HP Recommended

Hi:

 

What model Wi-Fi adapter does your notebook have?

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