• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-10-2020 09:24 AM

HP Recommended
Product: hp 15-e056sr
Operating System: Microsoft Windows 10 (64-bit)

Hello.

 

My Husband Wi-fi module Ralink RT 3290 had died, and unfortunately it's unavailable for purchase. Could anyone help me, which module would be compatible?

 

Thanks in advance.

3 REPLIES 3

‎07-10-2020 10:16 AM

HP Recommended

Hi:

 

I can't find any specs on your model.

 

Does it have an Intel core processor or AMD processor.

 

Please let me know the model of the processor.

 

It makes a difference regarding the model wifi card you can install.

Was this reply helpful? Yes No

‎07-10-2020 11:03 AM

HP Recommended

The processor is i5-3230M

Was this reply helpful? Yes No

‎07-10-2020 11:24 AM

HP Recommended

Hi:

 

Your notebook should have two antenna wires connected to the Ralink wifi card.

 

You may as well upgrade to this model wifi adapter....

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0    HP Part # 710661-001

 

You should be able to find the card in used but tested and working condition on eBay.

 

Some sellers in China sell them new.

 

Search by the HP part number, not the model of the wifi card.

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c03939658

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.