Network connection problems

[greenhand]

I am having problems with the network connection on my HP laptop. The laptop is a HP Pavilion 15-cw0005nr, and it is running Windows 11.

The problem started a few days ago. I was working on my laptop when the internet connection suddenly dropped. I tried to reconnect, but I was unable to do so. I checked the network settings, and it showed that I was not connected to any networks.

I have tried the following troubleshooting steps:

• I have restarted my laptop.
• I have checked the network cables and made sure that they are properly connected.
• I have tried connecting to different networks, but I am unable to connect to any of them.
• I have run the Windows Network and Internet Troubleshooter, but it was unable to find any problems.

I am not sure what is causing the problem. I have not made any changes to the laptop recently, and I am not sure if there is a problem with the network adapter or the router.

I would appreciate any help that you can provide.

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be to update the Realtek Wi-Fi driver to the latest version HP has:

2024.10.228.2    03/07/2023

https://ftp.hp.com/pub/softpaq/sp145501-146000/sp145749.exe 

Fix and enhancements:

- Fixes an issue where the system cannot wake from Sleep mode using the Remote Desktop Connection App. (RTL8852BE) - Fixes an issue where a system connected to a wireless access point (AP) disconnects from the AP unexpectedly. (RTL8822CE)