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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Network controller driver

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08-15-2017 05:43 AM
have a new Hp Labtop with model : 14_bs087nia, I installed a new windows 10 32bit operating system
I'm missing the wireless driver, when I see device manager I See that Network controll and PCI ..... controllers are missing
any help a link to download ...
Thanks
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Accepted Solutions
08-15-2017 07:53 AM
Hi:
For the wireless card driver, you need the 2nd file down on the left side of the page...
You will also need the bluetooth driver...2nd file down on the left side of the page...
ACPI\VEN_INT&DEV_3400 & PCI\VEN_8086&DEV_1903:
This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.
08-15-2017 07:03 AM
Hi:
Please post the hardware ID's for the devices that need the drivers, and then I will post the links to the drivers you need.
Use this guide for how to find the hardware ID...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
08-15-2017 07:46 AM
here are the Hardware Ids
For network controller
-----------------------------------------------
PCI\VEN_8086&DEV_24FB&SUBSYS_21108086&REV_10
PCI\VEN_8086&DEV_24FB&SUBSYS_21108086
PCI\VEN_8086&DEV_24FB&CC_028000
PCI\VEN_8086&DEV_24FB&CC_0280
For unknown device
-------------------------------
ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400
PCI\VEN_8086&DEV_1903&SUBSYS_831F103C&REV_02
PCI\VEN_8086&DEV_1903&SUBSYS_831F103C
PCI\VEN_8086&DEV_1903&CC_118000
PCI\VEN_8086&DEV_1903&CC_1180
08-15-2017 07:53 AM
Hi:
For the wireless card driver, you need the 2nd file down on the left side of the page...
You will also need the bluetooth driver...2nd file down on the left side of the page...
ACPI\VEN_INT&DEV_3400 & PCI\VEN_8086&DEV_1903:
This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.
12-06-2018 12:32 PM
Hi
I have an HP 255 G6 laptop (AMD A6 2200 version). I have installed Windows 7 Ultimate on it and am going through the process of tracking down the correct drivers. I have had success with the Chipset drivers (with help from one of your other postings - thank you) and am now trying to install the network driver so that at least I can connect to the internet on it and not have to keep swapping machines! The network IDs for the network card are the same as that for Elhaji, but the Win 7 file on the Intel website (Wifi_20.90.0_PROSet64_Win7) gives a Kernal32 error message when I attempt to install. Is this the correct file or should I be using another? Thanks for your help.
Regards