• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-13-2016 04:53 AM

HP Recommended
Product: Pavilion g6-1335sa
Operating System: Microsoft Windows 7 (64-bit)

Hi, I recently did a clean install of Windows 7 on my computer - however this has deleted the network drivers, so I can no longer access the internet.

 

Please can you assist in locating the drivers I can reinstall on the computer?

 

Ethernet Controller

 

Hardware IDs
PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

 

Compatible IDs
PCI\VEN_10EC&DEV_8136&REV_05
PCI\VEN_10EC&DEV_8136
PCI\VEN_10EC&CC_020000
PCI\VEN_10EC&CC_0200
PCI\VEN_10EC
PCI\CC_020000
PCI\CC_0200


Network Controller

 

Hardware IDs
PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01
PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C
PCI\VEN_10EC&DEV_8176&CC_028000
PCI\VEN_10EC&DEV_8176&CC_0280

 

Compatible IDs
PCI\VEN_10EC&DEV_8176&REV_01
PCI\VEN_10EC&DEV_8176
PCI\VEN_10EC&CC_028000
PCI\VEN_10EC&CC_0280
PCI\VEN_10EC
PCI\CC_028000
PCI\CC_0280

 

Any help would be greatly appreciated

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-13-2016 07:07 AM

HP Recommended

Hi:

 

You need these drivers...

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55083.exe

 

Wireless:

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55342.exe

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎10-13-2016 07:07 AM

HP Recommended

Hi:

 

You need these drivers...

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55083.exe

 

Wireless:

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55342.exe

Was this reply helpful? Yes No

‎10-13-2016 08:00 AM

HP Recommended

Hi Paul

 

Many thanks, that has worked a treat 🙂

Was this reply helpful? Yes No

‎10-13-2016 08:19 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.