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Guest375
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Message 1 of 2
119
Flag Post

Network drivers

‎08-07-2020 12:26 PM

HP Recommended
Product: Envy

I just had my laptop serviced and when I got it back it wouldn’t connect to WiFi and it’s saying there are no network drivers installed and I don’t see any to install in the device manager

can I fix this or do I have to take it back

 

1 REPLY 1
Paul_Tikkanen
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Level 21
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Message 2 of 2
Flag Post

‎08-07-2020 12:29 PM

HP Recommended

Hi:

 

If you don't see a device in the device manager labeled as a Network Controller with a little ! mark next to it, there is a problem that is not driver related.

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