Network issue on my laptop.

[Adwait1]

I am having problems with my computer's network.I have tried many things like reinstalling drivers,troubleshooting it and trying to update the network adapter driver. But,I am still facing this problem please help.These are some clips of this problem.

[Jeet_singh]

@Adwait1,

Thank you for posting your query on HP Community,

Let's start off by performing a Hard reset on the notebook: 

Before power resetting your computer, do the following:

1. Disconnect or remove all peripheral devices. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time.

2. Turn over the computer and look for a battery compartment door.

   • If there is a battery compartment, use the steps in Reset a laptop with a removable battery.

   • If there is no battery compartment, use the steps in Reset a laptop with a sealed or non-removable battery.

 I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings. That way it will look at the Hardware installed on the Notebook.

Once done, restart the computer and check.

If the issue persists, let's try to right click on Network adapter and then enable it 

You may, Use the Network and Internet Troubleshooter (Windows 10)

The Network and Internet Troubleshooter tests the network for problems and attempts automatic repairs for any issues found.

1. Right-click the wireless connection icon in the notification area, then select Troubleshoot problems. The Windows Network Diagnostic window opens and the troubleshooting process begins.

   Figure: Task bar and wireless network icon

   

   NOTE: This is an image of a connected network, your icon may look different depending upon the status.

2. After automated troubleshooting has completed, read the information on the screen.

   • This describes problems found, fixed, or actions necessary to resolve the connectivity problems.

   • When complete, follow any recommended actions and try connecting again.

   • If problem persists or there were no issues found by the troubleshooter, close the results screen and continue to the next step.

   Icon Windows 10 Network Status Icon Description

   If there is a red x over the network status icon, this means that there are no wireless networks currently available.

   If there is a star on the network icon, this means you are not connected to any network

   Connected - No Internet access. This icon with exclamation mark means you are connected to network but no Internet access. You should check the router or modem to see any Internet connection problem.

   A successful connection will look like this (this doesn’t take the different signal strengths into account).

Restart the PC

1. Restart the computer with the wireless issue.
2. After the computer has restarted, try connecting to the Internet again.

If the issue persists, Let's run a network test from HP Support Assistant. 

On your computer, Open HP Support Assistant.

From My devices tab, click the MY PC tile.

Click on Diagnostics and Tools.

Click HP Network Check

If a User Account Control window displays, click yes.

Click Next to begin testing the Network.

The test shows the current connection status and any identified issues. It will attempt to resolve any issues automatically.

If the test identifies any issues that cannot be automatically resolved, follow the instructions in the suggested solutions.

For more details, please follow this support document - HP PCs - Wireless Network and Internet Troubleshooting (Windows 10)

Let me know how it goes for further assistance!

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