• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-15-2018 09:06 PM

HP Recommended
Product: ProBook 650 G1
Operating System: Microsoft Windows 8.1 (64-bit)

Running: Windows 8.1 x64, updated, Intel Ethernet Connection I217-V

My wired Ethernet download is half the speed of the upload.  What can be done to get this fixed?  What is the max speed will this Ethernet adapter support?

Thank you.

1 REPLY 1

‎12-16-2018 11:19 AM

HP Recommended
@haiteck99 wrote:

Running: Windows 8.1 x64, updated, Intel Ethernet Connection I217-V

My wired Ethernet download is half the speed of the upload.  What can be done to get this fixed?  What is the max speed will this Ethernet adapter support?

Thank you.

Hi,

Intel I217V is a gigabit ethernet nic so it should support most latest fibre optic broadbands. Just done a speedtest on my ProBook 640 G1 (Mac OS) with this nic and got the same result as with a Broadcom 4360ac wireless card.

It's either a bad hw driver or an ISP issue because I have experienced a similar issue when my download was lower than the upload. My old master socket had to be replaced in order to fix the issue. Unfortunately I don't use Windows and Intel provide a great linux support for its hardware.

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.