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- HP Community
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- New Prob with Drivers

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09-16-2016 11:56 PM
Hi just got issues over installing Win7 on my hp6550b laptop, all because the speakers conked out … now the speakers work … and not much else does
these are the codes for the ‘yellow bits’ from Device Manager
PCI simple Comm Contoller
PCI\VEN_8086&DEV_3B64&SUBSYS_146D103C&REV_06
PCI\VEN_8086&DEV_3B64&SUBSYS_146D103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780
Network Controller
PCI\VEN_8086&DEV_4239&SUBSYS_13118086&REV_35
PCI\VEN_8086&DEV_4239&SUBSYS_13118086
PCI\VEN_8086&DEV_4239&CC_028000
PCI\VEN_8086&DEV_4239&CC_0280
Ethernet Controller
PCI\VEN_8086&DEV_10EB&SUBSYS_1471103C&REV_05
PCI\VEN_8086&DEV_10EB&SUBSYS_1471103C
PCI\VEN_8086&DEV_10EB&CC_020000
PCI\VEN_8086&DEV_10EB&CC_0200
Base System Device (1)
PCI\VEN_1180&DEV_E230&SUBSYS_146D103C&REV_01
PCI\VEN_1180&DEV_E230&SUBSYS_146D103C
PCI\VEN_1180&DEV_E230&CC_088000
PCI\VEN_1180&DEV_E230&CC_0880
Base System Device (2)
PCI\VEN_1180&DEV_E852&SUBSYS_146D103C&REV_01
PCI\VEN_1180&DEV_E852&SUBSYS_146D103C
PCI\VEN_1180&DEV_E852&CC_088000
PCI\VEN_1180&DEV_E852&CC_0880
And 2 Unknown Device:
Value ACPI\HPQ0004
and
USB\VID_138A&PID_0007&REV_0072
USB\VID_138A&PID_0007
I had installed just about all the drivers from the HP drivers site
And the lap says so.. except these few.. hoping these will get my
Wifi n internet back 🙂
Thanks in advance
Vlad
Solved! Go to Solution.
Accepted Solutions
09-17-2016 07:20 AM
Hi, Vlad:
You need these drivers...
PCI simple Comm Contoller:
This package provides the Intel Management Engine Components Driver and Interface.
ftp://ftp.hp.com/pub/softpaq/sp59501-60000/sp59684.exe
Network Controller:
This package contains drivers required to enable functionality of the Intel Wireless LAN adapter on supported notebooks with supported operating systems.
ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe
Ethernet Controller:
This package contains the driver installation package for the Intel 82577LM or 82577LC Gigabit Ethernet Controller in supported notebook models that are running a supported operating system.
ftp://ftp.hp.com/pub/softpaq/sp53501-54000/sp53806.exe
Base System Device (1) & (2)
This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver enables the integrated media card slot.
ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe
HPQ0004:
This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.
ftp://ftp.hp.com/pub/softpaq/sp53501-54000/sp53795.exe
USB\VID_138A:
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.
09-17-2016 07:20 AM
Hi, Vlad:
You need these drivers...
PCI simple Comm Contoller:
This package provides the Intel Management Engine Components Driver and Interface.
ftp://ftp.hp.com/pub/softpaq/sp59501-60000/sp59684.exe
Network Controller:
This package contains drivers required to enable functionality of the Intel Wireless LAN adapter on supported notebooks with supported operating systems.
ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe
Ethernet Controller:
This package contains the driver installation package for the Intel 82577LM or 82577LC Gigabit Ethernet Controller in supported notebook models that are running a supported operating system.
ftp://ftp.hp.com/pub/softpaq/sp53501-54000/sp53806.exe
Base System Device (1) & (2)
This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver enables the integrated media card slot.
ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe
HPQ0004:
This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.
ftp://ftp.hp.com/pub/softpaq/sp53501-54000/sp53795.exe
USB\VID_138A:
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.
09-17-2016 09:55 AM
Eeewooops!
Spoke too soon just noticed trying Chrome, ... I don't have microphone operating
Device Manager say this one is working properly
HDAUDIO\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C146F&REV_1002
HDAUDIO\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C146F
and this one
HDAUDIO\FUNC_01&VEN_8086&DEV_2804&SUBSYS_80860101&REV_1000
HDAUDIO\FUNC_01&VEN_8086&DEV_2804&SUBSYS_80860101
and then... I probably dont know what I'm on about... but also... I've lost that 'mouse scroll' thingame
Thanks again 🙂
Vlad
09-17-2016 10:12 AM
Hi, Vlad:
See if this driver works...
HDAUDIO\FUNC_01&VEN_111D:
This package contains the IDT High-Definition (HD) Audio Driver for the supported notebook/laptop models and operating systems.
ftp://ftp.hp.com/pub/softpaq/sp48001-48500/sp48147.exe
HDAUDIO\FUNC_01&VEN_8086&DEV_2804:
This package provides the Intel High-Definition (HD) Graphics Driver with Turbo Boost Technology for the supported notebook models and operating systems.
ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48628.exe
Touchpad/Mouse:
This package contains the Synaptics TouchPad driver for the supported notebook/laptop models and operating systems. The driver provides advanced features such as PalmCheck, EdgeMotion, tap zones, double-tap, and tap-to-select.
09-17-2016 10:50 AM - edited 09-17-2016 10:57 AM
well... got the mouse .. and the mike ... just no sound since the IDT ... sp48147
can I uninstall it? to get my speakers back?
it seems to have taken the place of one of the High Defintion Audio Devices in Device Manager
to think... this is why I 'reinstalled' my OS was because of the speakers 🙂
09-17-2016 10:57 AM
Yes, you should be able to uninstall the driver and restart the PC.
I don't know why it didn't work though since that driver was on your PC's support page (the only one).
You can also go to the device manager click to expand the sound, game and video controllers device category, click on the idt HD audio device click on the driver tab and see if you can click on the Roll back driver button.
09-17-2016 11:09 AM - edited 09-17-2016 11:11 AM
Yep.. neither do I... but I think that's what happen before, the IDT stepped in the speakers stepped out..
and you know what is even weirder... I 'unistalled' first .. restarted .. 'it' reinstalled itself ,,,, so deleted the little mutant
BUT as you may well guess.... speakers are back .. but no mike again