• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-06-2022 02:20 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV)
Operating System: Microsoft Windows 11

My old Pavilion f105 laptop only has 'n' WiFi, so has my router had 'ac' capability I plugged in a Netgear 'ac' nano-adaptor and this gave me 533Mb consistently.

 

My new Pavilion cn0504sa has 'ac' WiFi built-in, yet when used in exactly the same location only gives me 433Mb at most (sometimes less). Even when put almost right next to the router the result is the same.

 

Any thoughts on why this might be the case please? I would have have expected that, with a larger built-in aerial, the new laptop would have at least matched the speed of the Netgear plug-in adaptor even if not exceeded it.

Category:
1 REPLY 1

‎07-07-2022 11:24 AM

HP Recommended

In the meantime....

 

Out of curiosity, I inserted the Netgear 'ac' USB adapter from my old latop into my new laptop. When this was connected to my WiFi it consistently gave faster transfers than the inbuilt adapter. This is ridiculous!

 

I don't want to carry on using the plug-in adapter as it takes up one of the USB-A ports and the other is already used by the adapter for my wireless mouse, so that leaves only the USB-C port spare - and all my peripherals (eg DVR drive etc) need a USB-A port  😞

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.