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HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2K9AV)
Microsoft Windows 11

new HP ENVY 2 in 1 

initial setup, first time turned on, no networks found 

 

Let’s connect you to a network 

no connection options or network found

 

how do I get to check if wifi adaptor is on in settings as I can’t get to taskbar. 

 

This is not finding wifi happens on screen after you select keyboard option

 

1 REPLY 1
HP Recommended

Hi@Kathymagic,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing initial set up issues with the HP ENVY X360 15.6 Inch 2-In-1 Laptop PC.

 

I have a few recommendations 

  • Go to Start > Settings > Network & Internet, and turn off Airplane Mode if it was on. Restart your computer and reset your Wi-Fi router and try again. Check to see if Wi-Fi is turned on in your system. To do this, go to start > settings>network & internet, and check if the Wi-Fi is turned on.
  • Right-click the wireless network icon, click Open Network and Sharing Center, click Set up a new connection or network, and then select Manually connect to a wireless network. Click Next to continue. Enter the required network security information. This is the information you used when you set up your home network.
  • Go to Advanced > Wireless > Wireless Settings, and check the wireless settings. Double check your Wireless Network Name and SSID is not hided.
  • Click on this link for Setting Up Windows 10 for the First Time.

Hope this helps! Keep me posted. 

 

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Have a great day!

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