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HP Recommended
HP OfficeJet 8015e All-in-One Printer
Microsoft Windows 11

I have a new hp laptop and printer/scanner.  It appears to be communicating okay as I have been able to print and scan.  However, I can't find where the scanned document is located.  On my old laptop I would simply go to documents and there it was on top of list as the most recent scanned document.  Now I understand it may be sent elsewhere (ie: some app), but that's where I'm lost.  This should be so simple!

 

1 REPLY 1
HP Recommended

@kwalton 

 

Welcome to the HP Community --

 

Where you find the scanned and saved content depends on the application or software used for the task.

 

Examples...

 

Sample - HP Smart (application) - Windows - Scan > Presets Flatbed and Photo

Optional Edit > Done > Save

HP_Smart_w10_Scan_Photos_Edit_Save_1AHP_Smart_w10_Scan_Photos_Edit_Save_1A

 

Sample - HP Smart (application) - Windows - Shortcuts - Cloud Storage Save

HP_Smart_Shortcuts_Settings_4HP_Smart_Shortcuts_Settings_4

 

 

Example - Full Feature Software installed

HP Scan > PDF setup / menu > More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_8

 

Example - Full Feature Software installed

HP Scan and Capture (application)

First Use > Device Setup / Selection

Scan_and_Capture_Add_Select_Device_2Scan_and_Capture_Add_Select_Device_2

 

Example - Full Feature Software installed

HP Scan and Capture (application)

Document / Photos Destination setup

Scan_and_Capture_Document-Photo_Settings_3Scan_and_Capture_Document-Photo_Settings_3

 

 

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References / Resources

 

 

Install Full Feature Printer Software - Video

 HP Officejet Pro 8025 | 8020 | 8035: Download and install full software solution (updated Feb2021)

 

Source

Details Page - Example - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Install  <<<

HP Easy Start Printer Setup Software (Internet connection required for driver installation) 

 

During the installation, if / when the option is offered,

Select to install the full software and drivers.

Sample

Easy Start - Install - Choose software

 

=================================================

 

User Guide - HP OfficeJet 8010e series

 

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

and

Technology Tips Officejet Pro 8010 

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet 8015e All-in-One Printer  

 

 

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People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.