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- New printer/scanner - where can I find my scanned documents?

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09-26-2023 11:59 AM
I have a new hp laptop and printer/scanner. It appears to be communicating okay as I have been able to print and scan. However, I can't find where the scanned document is located. On my old laptop I would simply go to documents and there it was on top of list as the most recent scanned document. Now I understand it may be sent elsewhere (ie: some app), but that's where I'm lost. This should be so simple!
09-26-2023 01:28 PM - edited 09-27-2023 11:35 AM
Welcome to the HP Community --
Where you find the scanned and saved content depends on the application or software used for the task.
Examples...
Sample - HP Smart (application) - Windows - Scan > Presets Flatbed and Photo
Optional Edit > Done > Save
HP_Smart_w10_Scan_Photos_Edit_Save_1A
Sample - HP Smart (application) - Windows - Shortcuts - Cloud Storage Save
HP_Smart_Shortcuts_Settings_4
Example - Full Feature Software installed
HP Scan > PDF setup / menu > More > Destination
9025_HP_Scan_Menu_PDF_More_Destination_8
Example - Full Feature Software installed
HP Scan and Capture (application)
First Use > Device Setup / Selection
Scan_and_Capture_Add_Select_Device_2
Example - Full Feature Software installed
HP Scan and Capture (application)
Document / Photos Destination setup
Scan_and_Capture_Document-Photo_Settings_3
=+=+=+=+=+=+=+=+=+=+=+=+=+=
References / Resources
Install Full Feature Printer Software - Video
HP Officejet Pro 8025 | 8020 | 8035: Download and install full software solution (updated Feb2021)
Source
Details Page - Example - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Install <<<
HP Easy Start Printer Setup Software (Internet connection required for driver installation)
During the installation, if / when the option is offered,
Select to install the full software and drivers.
Sample
=================================================
User Guide - HP OfficeJet 8010e series
Technology Tips Video Gallery from our HP Expert greenturtle
Technology Tips YouTube Video Help for Printers
and
Technology Tips Officejet Pro 8010
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP OfficeJet 8015e All-in-One Printer
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