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- HP Community
- Notebooks
- Notebook Wireless and Networking
- No Wi-Fi Adapter Found

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01-23-2020 06:13 AM
Hi
My standard opening answer is normally...
Credit to Bapoumba, Ubuntu Forums
When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
Code:
sudo apt update
sudo apt dist-upgrade
and reboot if necessary.
If the issues persist, it is recommended that you install pastebinit, by running:
Code: -- sudo apt install pastebinit
This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.
Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
Code:
wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info
It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.
If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to
https://ubuntuforums.org/showthread.php?t=2082305&p=12350385&viewfull=1#post12350385 using another device and follow the instructions there on how to the run wireless script without an internet connection.
AND
Make, Model and OS please.
SKU: if possible WinKey + R and typemsinfo32Read Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
Because Matching products for United Kingdom (95)
None of them are a 9070m
01-23-2020 06:31 AM
you give me the model type i can perhaps find your PC some other way.
OR put the serial number in here..
http://partsurfer.hp.com/search.aspx
it will list the components it was built with.
01-23-2020 06:34 AM
Hi
SKU please.
ELSE
- If you're on the old style menus, Applications → Accessories → Terminal.
- Control + Alt + T.
That should open a terminal, then try some commands and try and pick out the Wi-Fi adapter...
sudo lsusb
sudo lsmod
sudo ls hw
sudo hwinfo
Until you give something helpful we cannot move forward.
01-23-2020 07:38 AM
Bus 002 Device 003: ID 8087:07da Intel Corp.
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b346 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 045e:00cb Microsoft Corp. Basic Optical Mouse v2.0
Bus 003 Device 004: ID 1058:25fe Western Digital Technologies, Inc.
Bus 003 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub