No WiFi option

[Chloehhhhhhhhh]

Hi. I have no option to connect to WiFi. I have restarted my laptop and router, I’ve done a network reset and have disabled and enabled, and uninstalled all network drivers via device management. I’ve troubled shooted. But nothing is working. I don’t have access to another computer to download another driver. Please help me 

[VikramTheGreat]

Hi @Chloehhhhhhhhh,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I hear you, this is a tough spot when your HP laptop has no Wi-Fi option at all, and you’ve already tried resets and driver reinstalls. It sounds like the wireless adapter is missing or not initializing, which is why you don’t see the option to connect.

Here’s what we can do step by step:

Step 1: Confirm Adapter Status

• Press Windows + R, type devmgmt.msc, hit Enter.
• Expand Network adapters.
• Do you see your Wi-Fi adapter (e.g., Realtek, Intel, Qualcomm)? 
  • If it’s missing or shows a yellow triangle, the driver isn’t installed, or the hardware isn’t detected.

Step 2: Check in BIOS

• Restart your laptop → Press Esc or F10 for BIOS.
• Ensure Wireless LAN is enabled under System Configuration.

Step 3: Install Driver Without Internet

Since you don’t have another PC, here are options:

• Use your phone: Download the driver from HP’s official site on your phone and transfer it via USB cable.
• HP official driver page:👉 Official HP® Support

Step 4: Identify Your Model

You’ll need your laptop’s exact model number (printed on the bottom or under the battery).
Once you have it, download the Wi-Fi driver (Realtek/Intel) and chipset driver.

Step 5: Enable Wi-Fi Service

• Press Windows + R, type services.msc.
• Find WLAN AutoConfig, set it to Automatic, and start it.

Step 6: If Still Missing

If the adapter doesn’t show even after driver install:

• It could be a hardware failure (Wi-Fi card disconnected or faulty).
• Temporary workaround: Use a USB Wi-Fi adapter (plug-and-play).

👉 HP’s official guide for missing Wi-Fi option: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) | HP® Support

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat