No WiFi

[smstaton]

When I got home, my computer said I was connected to the internet, but there was no actual internet connection. It wasn't a problem with my router because I'm connected to the wifi on my phone. I clicked on the connection button on the bottom right, and no networks at all were listed. After going under network settings, I found that I was connected to an ethernet caused by the program Hamachi. I uninstalled Hamachi and disconnected from the ethernet, but it didn't help. Also, when on network settings, there's no WiFi listed in the left colum whatsoever. If I click airplane mode, under "Wireless devices" it says "We couldn't find a wireless device." Under "Network adapters" and "Change adapter settings," my home router isn't listed. I reset my pc to see if that would fix that problem, but I still have no wifi or way to connect to any router.

[Bibhu_HP · Accepted solution]

Hi,

Please use the guided trousbleshooter to resolve your WiFi issue in a step by step order:

http://hp.dezide.com/ts/start.jsp?guide=wirelessconnection.net&opsystem=win10&as=true&sfsid=nsps&sec...

You can also view the HP troubleshooting document to resolve this issue:

http://support.hp.com/us-en/document/c04649175

Thanks,

Bibhu_HP

I am an HP employee.
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