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HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)

My brother tried to downgrade window 11 to window 10 and the network button was gone after he tried. I ran the troubleshooting and it said there was no driver attached to network adapter.  When I tried to reboot, I still couldn't access to wifi network. Then I watched so many youtube videos related to this problem to reinstall the wireless wifi drivers, but it was not working at all. I downloaded the drivers from another device and downloaded them on this device, it still not showed up on the device manager. What can I do? Is there some way I can download the drivers manually and make it showing up on the device manager?

 

Thank you.

KakaoTalk_20240520_132050825.jpgKakaoTalk_20240520_132050825_01.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
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@Hayp333 

 

Looks like most of the 15-D5000 (4V9Y1AV) model series comes with the Mediatek AX Wi-Fi adapters.

 

You need these W10 Wi-Fi and Bluetooth drivers for that model wifi adapter:

 

MediaTek Wireless LAN Driver

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150933.exe

 

MediaTek Bluetooth Driver 

 

https://ftp.hp.com/pub/softpaq/sp150001-150500/sp150375.exe 

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5 REPLIES 5
HP Recommended

Okay seems like theres a driver issue.. This might work for you
Go to another computer with internet access.
Find out the exact model of your network adapter or the laptop model if it’s integrated.
==
Visit the manufacturer’s website of your network adapter or your laptop.
Navigate to their ‘Support’ or ‘Downloads’ section.
Enter your model number and download the latest Windows 10 driver for your network adapter.
Use a USB drive to transfer the downloaded driver file to your PC.Identify Your Network Adapter:
Go to another computer with internet access.
Find out the exact model of your network adapter or the laptop model if it’s integrated.
Download the Correct Driver 
Visit the manufacturer’s website of your network adapter or your laptop.
Navigate to their ‘Support’ or ‘Downloads’ section.
Enter your model number and download the latest Windows 10 driver for your network adapter.
Transfer the Driver to Your PC:
Use a USB drive to transfer the downloaded driver file to your PC.

HP Recommended

@Hayp333 

 

Looks like most of the 15-D5000 (4V9Y1AV) model series comes with the Mediatek AX Wi-Fi adapters.

 

You need these W10 Wi-Fi and Bluetooth drivers for that model wifi adapter:

 

MediaTek Wireless LAN Driver

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150933.exe

 

MediaTek Bluetooth Driver 

 

https://ftp.hp.com/pub/softpaq/sp150001-150500/sp150375.exe 

HP Recommended

Thank you so much! I  finally solved this problem:)

I think it was solved because you gave me the right drivers.

HP Recommended

You're very welcome. 

 

Glad to have been of assistance. 

HP Recommended

Thanks for the solution.

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