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SubVet64
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Message 1 of 2
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No Wifi connectivity after Sleep Mode

HP Recommended
Spectre X360
Microsoft Windows 10 (64-bit)

The computer will not reconnect to my or any network after being in sleep state after and extended period over 2 hrs.  I sent it to HP for repair in which the mother board was replaced along with the LCD Display. I was told overheating was the issue. Well i've only had the and  computer back 48 hrs. and the WIFI issue isn't fixed.  Maybe its the WIFI card itself. I'm not pleased it took over 2 weeks to get back a computer that doesn't work. My other devices do connect to my network if you are wondering. $1,200 dollar paper weight.

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@SubVet64

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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