No bluetooth shown in device manager - HP EliteBook 8460p

[libi2020]

Why i cannot find bluetooth option in device manager. I am unable to find bluetooth ON/OFF option in the bluetooth settings. Kindly help. Thank you

[banhien]

@libi2020 

Does your machine has BT option in the first place ? Actually none of HP EliteBook 8460p machine has builtin Bluetooth as shown on page 5 of the following manual, they only have wifi:

      http://h10032.www1.hp.com/ctg/Manual/c03253774.pdf

Option: Please try

    http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au

There are many brands and models around, cheaper too.

Regards.

[Paul_Tikkanen]

Hi, @libi2020 

In that model series, Bluetooth was optional, and your notebook needed to have the separate bluetooth module listed in chapter 3, page 35 of the service manual.

Many of those notebooks came with W7 from HP, and if you or someone else upgraded the PC to W10 and it did have bluetooth, there is a good chance the Bluetooth radio was turned off during the upgrade.

So the first thing you need to do is to confirm that your notebook came with bluetooth from HP.

If it did, there will be a Bluetooth device listed in the BIOS and you will have the option to enable or disable it.

If you do not see a bluetooth device in the BIOS, then your notebook does not have the optional bluetooth module.

If you do see a bluetooth device listed in the BIOS and it is enabled, then the easiest thing to do to turn on the bluetooth radio is this...

Make a bootable Ubuntu installer.  Download Ubuntu from the link below.

https://ubuntu.com/download/desktop

Here is a tutorial for how to make the installer bootable...

https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview

Boot from the Ubuntu installer, and select the option to 'Try Ubuntu without installing.'

Turn on the bluetooth radio in Ubuntu.

Shut down the PC, remove the Ubuntu installer and when you are back into Windows, the bluetooth should be working again.