No connections are available

[Trajbold]

Hello, after factory reset everything worked just fine, except internet it says "No connections are available" but im sure that they are. I think the fault is in the wrong driver files in my network card, but i don't know where to find new. I would be thankful for any help.

[GBL84 · Accepted solution]

Hello,

Please go to Device manager and provide the DEV and VEN ID 

1. Select the unknown device and right click to access Properties.
2. In the Properties window click on Details tab and select Device Instance Id from the drop down.

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Thank You,

GBL84

I am not an HP Employee