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HP Recommended
HP Pavilion - 14-bk001la
Microsoft Windows 11

Desde hace un tiempo mi tarjeta wifi de mi portatil hp no funciona , mi portatil es un HP Pavilion - 14-bk001la, hice todas las recomendaciones del sistema de soluciones de red, cambien la tarjeta wifi poruna nueva igual al que tenia de fabrica, actualice la BIOS, verifique fisicamete que la ranura de wifi funcione, ajuste todas las configuraciones de red, lleve el portatil a estadode fabrica y nada que funciona . mi pregunta es la bateria del portatil puede ser la que afecte que o funcioes bien el wifi, porque la bateria no funciona y aemascuado uso el portatil solo con conectarla a la corriente si bateria no funciona el wifi,  ¿Que estaria sucediendo? 

1 REPLY 1
HP Recommended

Hey

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

FriendlyMod
HP Community Moderator
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