05-26-2020 03:17 PM
Hello, I'm trying to disable the (W)LAN and bluetooth ports in the BIOS of the HP 15s-fq1000 laptop. But I am not seeing the relevant options in the BIOS of this laptop. Any advice?
06-02-2020 03:09 PM
@vandervalk Why would you want to disable them? Please elaborate, also, while you're at it, I must let you know that HP has locked a few settings on your computer which are being managed by the system configuration as the device is configured to its optimal performance.
There's no way of resetting or changing these locked settings via HP articles or assistance,
You could unlock and make changes at your own discretion using 3rd party tools, however, HP doesn't recommend the same nor has information about the tools used
P.S: Welcome to HP Community 😉
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I am an HP Employee
06-08-2020 06:51 AM
Thank you for the response.
For reasons I won't go in to, all ports had to be disabled on this laptop. I looked in to the issue with HP Support and they eventually acknowledged that some laptop models don't have the option of disabling ports in the BIOS. There apparently is no (public) list of models that have this "issue".
Instead of using 3rd party tools, I returned this laptop and bought a slightly more expensive HP Probook which had all the port options I was looking for in the BIOS.