No start, after was on.

[Vickt7]

This is an HP Omen that was working fine.  I started it up after a week of leaving it and it came on fine ...and then went to a black screen... or shut completely down.

I plugged it in believing it might have run its power down but, after some time, it will not start. 

Absolutely nothing.

What in the world could have happened?

Thanks.

[Kuroi_Kenshi]

Hi @Vickt7,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP Omen startup issues!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Power Supply and Battery:

• Ensure the laptop is properly plugged into a power source and the charging light is on.
• Try using a different power cord or adapter to rule out issues with the current one.
• If possible, check the battery health to ensure it holds charge properly.

Perform a Hard Reset:

• Disconnect all external devices and remove the battery (if removable).
• Press and hold the power button for about 15 seconds to discharge any residual electrical charge.
• Reconnect the battery and charger, then try to power on the laptop.

Inspect the Display Connection:

• If you hear sounds indicating the laptop is on but see a black screen, the issue might be with the display connection.
• Check for loose connections in the display or consider connecting to an external monitor to test the display.

Check for Hardware Issues:

• Inspect internal components such as RAM or hard drive to ensure they are seated properly.
• Listen for any unusual noises that might indicate a hardware malfunction.

Boot into Safe Mode or BIOS:

• Try booting into safe mode by pressing F8 (or another key specific to your model) during startup.
• Check if the laptop can boot into BIOS by pressing F2 or F10 during startup.

I hope this helps.

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Best regards,