• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-10-2020 01:09 PM - edited ‎03-10-2020 01:11 PM

HP Recommended
Product: Pavillion N5R61UA#ABA
Operating System: Microsoft Windows 7 (64-bit)

I installed Windows 7. After installation, I have no wifi. I went to network connections and nothing is shown. I went to device manager and Network adapters is missing. I have only 1 computer in my house. I have no cd dvd or usb to install drivers. I don’t have a phone. There are no phones in my house. I’m on my iPad.

4 REPLIES 4

‎03-10-2020 01:53 PM - edited ‎03-10-2020 01:56 PM

HP Recommended

Hi:

 

You will need to get access to another Windows PC, download and install this wifi driver...

 

https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100026.exe

 

You will also need the bluetooth driver for the Intel 3165AC wifi card your notebook has.

 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87906.exe

 

You will also need the USB 3 driver so you can install the drivers from a USB flash drive.

 

https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81158.exe

Was this reply helpful? Yes No

‎03-10-2020 01:58 PM

HP Recommended

I have only 1 computer. I don’t have a cd, usb or dvd. I don’t have a a phone.

Was this reply helpful? Yes No

‎03-10-2020 02:01 PM

HP Recommended

You're completely out of luck then, and no one here will be able to help you.

Was this reply helpful? Yes No

‎03-10-2020 02:05 PM

HP Recommended

Hello @Brblevins , sorry @Paul_Tikkanen 
If you have an Ethernet port on your PC, because I think you write here from a device, you can use this connection for download drivers given by @Paul_Tikkanen. 

 

With witch devices are you consulting the forum? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.