cancel
Showing results for 
Search instead for 
Did you mean: 
JWSAS
New member
2 1 0 0
Message 1 of 4
138
Flag Post

No wifi button on keyboard

HP Recommended
Pavilion Notebook
Microsoft Windows 8.1 (64-bit)

My HP Pavilion is telling me the Wifi button is switched off but I can't find any wifi button. There is no wifi button in the function keys and I can find no switch or button anywhere on the machine.

I've tried running HP Support Assistant and Wifi Diagnostics, but the suggested remedy is to switch on the wifi button and there isn't one!

Could anyone help? 

Thank you.

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
135,219 124,575 20,732 31,827
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

Most newer notebooks use the F12 key to turn the wifi on or off. 

 

There should be a little airplane icon on the F12 key.

Was this reply helpful? Yes No
JWSAS
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you for your reply. It does have the airplane icon on the F12 key, but this only switches the airplane mode on and off and doesn't affect the wifi. I've tried pressing Function and the F12 key, but this also doesn't help.

 

In the network settings, the wifi is showing as enabled, but the wifi is not connected and says no connections are available.

 

I've checked the manual for this model and it says the wifi button is the F12 key and shows a picture of a wifi mast on that button, but on my laptop no button has a wifi mast on it.

 

Is there a way to manually turn the wifi back on?

 

Thank you.

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
135,219 124,575 20,732 31,827
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

 

Unfortunately, I don't know exactly what the issue could be, but it seems to me for some reason, the wifi is turned off.

 

Could be a hardware issue--like the wifi antenna has come off the antenna terminal on the wifi card.  It happens.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation