No wireless interface on HP Pavilion 15 Notebook PC

[Leah23]

Been unable to connect to the wifi. Checked netsh wlan show drivers and it told me that there is no wireless interface on this system. When I checked my device drivers, it says everything is working properly but I'm not sure how to tell which network driver is for what? Ethernet connection works perfectly fine but it's not a practical solution for me. Is this a hardware issue? Network diagnostic says a network cable is not properly plugged in or may be broken.

[praveen196]

@ Leah23 Welcome to HP Community!

I understand that you are facing issues with Wifi.

Here's a related HP Forums post that seems to have helped others: Click here 
I have a few steps to resolve the issue:  

• Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link  

• Update the bios by visiting this link or through support assistant using an Ethernet cable.  

• Now try to connect to the internet wireless.    

The best way to resolve the issue is by using the HP Guided Troubleshooter: 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!