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‎08-29-2019 06:30 AM

HP Recommended
Product: Compaq CQ40
Operating System: Microsoft Windows 7 (32-bit)

Unable to connect Nokia 5.1 plus hotspot with my Compaq laptop. While with other mobile it's fine . Please help ..it's been almost a year I am facing the issue ..not finding any solution . 

1 REPLY 1

‎08-31-2019 06:31 PM

HP Recommended

@Sanjay2851

 

Welcome to HP support community.

 

Uninstall network adapter and restart the computer and then try to connect to hotspot.

Uninstall the network adapter driver

  1. Use the Windows key + X keyboard shortcut to open the Power User menu and select Device Manager.
  2. Expand Network adapters.
  3. Select the name of your adapter, right-click it, and select Uninstall.
  4. Click on the Delete the driver software for this device check box.
  5. Click OK to confirm.
  6. Restart the computer.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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