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HP Recommended
HP Notebook 15-da1041tu
Microsoft Windows 10 (64-bit)

Hi Community, I am using HP laptop Serial Number [personal information removed] Product Number 6FS90PA HP Notebook 15. 

Here, I am not able to access 5G networks on my device, even it does not show me 5G networks at all. Please guide me how can I resolve this. Do I need to update some software or download a new version of it. please help me with the exact name of that software which resolves this problem.

1 REPLY 1
HP Recommended

@Shiva_t1992 

 

Its specs

 

          https://support.hp.com/au-en/document/c06244806

 

It ONLY has  802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.2 combo wifi adapter which only supports 2.4GHz networks. It ONLY has 1 antenna, if you wish you can use

 

  • Intel Dual band wireless-AC 3168 802.11AC 1×1 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro) part # 863934-855
  • Realtek RTL8821CE 802.11 ac 1×1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) part # L17365-005

OR very simple and cheap:

 

       https://www.asus.com/au/networking-iot-servers/adapters/all-series/usb-ac53-nano/    (it worth every penny)

 

Regards.

BH
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