• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-02-2022 09:11 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg2000 (4U8D6AV)
Operating System: Microsoft Windows 11

I have broadband plan with 50Mbps.

But I am getting upload speed of 5G Wifi connectivity below 1Mbps only on My recently purchased HP pavilion notebook.

I am getting 50Mbps download speed but upload speed is below 1 Mbps.

Already tried all the possible solutions like network settings with service provider, router settings, even HP technician checked with all setting remotely and tried to troubleshoot the issue but the issue could not resolved.

Is this the issue with HP laptop Wifi module (hardware) or anything else?

 

If anyone can help please reply.

Category:
1 REPLY 1

‎08-02-2022 12:49 PM

HP Recommended

@PRane 

 

Normal contracts fro ISP, your upload speed is ALWAYS much less than your download speed. Please check what is your contract is. You can run the following test to check your normal contract speed

 

                        https://www.speedtest.net/

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.