• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 17z-ak000 CTO

older laptop does not have wpa3 compatibility to connect to my TMobile internet

3 REPLIES 3
HP Recommended

Hi, this may help. You should be able to access your router and change the setting to wpa2 personal. My new router only accepts wpa3 on WiFi 6e 6ghz on a new laptop. 2.4 and 5ghz works with wpa2 only. Regards Al.

 

HP Recommended

Thank you.  Unfortunately if the router is changed nothing else works.  I will get rid of the old computer.

HP Recommended

Hello again. Always good to get a new toy. It shouldn’t be necessary, normally a new router will automatically set WPA2 personal for 2.4 and 5 ghz, and if it’s 6e compatible https WPA3 for 6ghz. If the WPA2 is changed it shouldn’t affect anything but 2.4/5ghz, when I upgraded to WiFi 6e, the computer told me I was now more secure with wpa3 security. If you don’t really want to change, play with the wpa2 settings in WiFi page in your router. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.