Office Jet Pro 8025 keeps losing network connectiion

[SteveinKS]

Subject printer keeps going offline so I have to reset the printer almost every time.

[TEJ1602]

@SteveinKS, Welcome to HP Support Community!

Make sure the printer and the computer are connected to the same network.

Use the HP automated tool to diagnose and resolve the printing and scanning issue.

1. Download the HP Print and Scan Doctor. If you have already started the download, then continue.
2. Run HPPSdr.exe from the download location on your computer.
3. Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
   • If your printer is not listed, turn it on and click Retry.
   • If there is a connection problem, follow the instructions in the tool.
4. If a screen displays prompting to turn on printer updates, click Yes and continue.
5. If a screen displays prompting to make your printer the default printer, click Yes and continue.

If the issue persists, try adding a TCP/IP port

1. Print a Network Configuration Report from the printer Settings or Wireless menu.

2. Right-click your printer, select Printer Properties, click the Ports tab and then click Add Port.

3. Select Standard TCP/IP Port, and then click New Port.

4. Follow the instructions to add a new port using the information listed on the Network Configuration Report.

5. Try printing.

Also, you can try assigning a manual IP to the printer.

• Type that IP address into a browser to reveal the printer's internal settings.
• Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
• On this screen, you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
• Use 255.255.255.0 for the subnet (unless you know it is different if so, use that)
• Enter your router's IP (on the Network Config Page) for the gateway.
• Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS
• Click Apply.

Let me know the outcome.

Cheers 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!