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- Older Hp pavilian 15 does not recognize wifi. will only con...

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12-29-2022 02:43 PM
my older laptop will not longer recognize wifi. I can only connect to the internet with an Ethernet cable. I have reinstalled driver but it did not help. it worked just fine for several years... then about a year ago it stopped recognizing wifi. thank you for any help. I am not real tech savvy. lol
12-29-2022 05:52 PM
Hi:
You can try installing the W10 driver from Intel and see if that helps.
Intel® PROSet/Wireless Software and Drivers for Intel® Dual Band Wireless-AC 3160
If that doesn't fix the problem, you will need to replace the Wi-Fi adapter and it is not very easy to do that.
I recommend you replace the card with this better model instead.
Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 Wi-Fi + BT 4.0 HP Part # 710661-001
You can find the above model card on eBay. Search by the HP part number.
Below is the link to the service manual where you can find the Wi-Fi card removal and replacement procedure.
HP Pavilion 17 Notebook PCHP Pavilion 15 Notebook PC Maintenance and Service Guide
Your other option would be to purchase a dual band USB Wi-Fi adapter.