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hp stream 14" tablet 14-cb183nr
Microsoft Windows 10 in S Mode

After powering up this pc I followed all steps to get to the wi-fi network that I have chosen ,  selected it and clicked on connect, but nothing happened after that . Consequently, i can't access the internet. Please advise. fyi: i am an old guy who doesn't know computers very well, so, please be patient with me . I'm trying my best , but need some help here.

Thanks, T-bone3

3 REPLIES 3
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@T-BONE4

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please reinstall the wireless driver from Device Manager

 

- Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Network Adapters and expand the List
- Look for wireless driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the wireless driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.
 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

THANK YOU VERY MUCH FOR YOUR HELP. 

ACTUALLY, AFTER I WROTE TO YOU AND WAS WAITING FOR YOUR RESPONSE I FIGURED OUT HOW TO GET IT TO WORK FOR ME, BUT YOUR ADVICE WILL BE HELPFUL FOR OTHERS , I'M SURE..

YOUR EFFORT AND TIME SPENT ON THIS IS GREATLY APPRECIATED.  

HP Recommended

@T-BONE4

 

I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you 😊

 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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