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HP Recommended
HP Pavilion 15 Laptop PC 15-eh2000 (4V3L6AV)
Microsoft Windows 11

Buonasera a tutti,
ho appena acquistato un HP Pavillon 15 (Laptop PC 15-eh2000) ma durante il lavoro in ufficio (word/excel) improvvisamente il computer si riavvia e la connessione Wi-Fi non è più accessibile (letteralmente sparisce il tasto per riattivarla).

 

Sapete se è problema risolvibile? Ho guardato in windows update e non vi sono aggiornamenti da fare.

 

Ringrazio in anticipo dell'aiuto.

 

Marika

2 REPLIES 2
HP Recommended

Hi, Marika:

 

What model Wi-Fi adapter does your notebook come with?

HP Recommended

Hi @Marika93 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

 

@Paul_Tikkanen Thank you for helping! 🙂


Regards,
MayS. 

I work on behalf of HP
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