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HP Recommended
HP Pavilion 14-bk000 Laptop PC
Microsoft Windows 7 (64-bit)

Hello, in device manager there are a few exclamatory marks under the category of "Other Devices", one of the devices is "PCI Data Acquisition and Signal Processing Controller", and there are also three "Unknown Devices". So, here is the Hardware ID for the "PCI" device:

 

PCI\VEN_8086&DEV_9D31&SUBSYS_8362103C&REV_21
PCI\VEN_8086&DEV_9D31&SUBSYS_8362103C
PCI\VEN_8086&DEV_9D31&CC_118000
PCI\VEN_8086&DEV_9D31&CC_1180

 

Is there anything I could do about the other three unknown devices? And yes, I have tried to update them automatically.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That is interesting.

 

Well, then in that case you would need to install the Intel Chipset Installation utility and restart the PC.

 

The 2nd file at the bottom left side of the webpage is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need this driver for the PCI Data Acquisition and Signal Processing Controller:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75506.exe

 

Post the hardware IDs for the remaining devices that need drivers after you install the above driver, so I can figure out what drivers they need.

HP Recommended

Hello, the driver you provided, hilariously, took care of the other three "unknown devices", but the PCI Data Acquisition and Signal Processing Controller" driver is still missing, there's still a yellow promt.

HP Recommended

That is interesting.

 

Well, then in that case you would need to install the Intel Chipset Installation utility and restart the PC.

 

The 2nd file at the bottom left side of the webpage is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

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