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PCI SIMPLE COMMUNICATION CONTROLLER NOT INSTALLED

Compaq CQ57-366SA
Microsoft Windows 7 (64-bit)

Hello, could you please resolve my problem, I dont know what driver do I need to download to fix this error

"The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element"

 

I have a Compaq laptop CQ57-366SA the hardware IDs are listed below, I am using Windows 7 premium 64-bit


To find a driver for this device, click Update Driver.

PCI\VEN_8086&DEV_3B64&SUBSYS_3674103C&REV_06
PCI\VEN_8086&DEV_3B64&SUBSYS_3674103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780

 

your help is very appreciated. Thank you

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PCI SIMPLE COMMUNICATION CONTROLLER NOT INSTALLED

@hpfaultsprobs

 

Install this.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_124514_1&swEnvOid=4059

 

REO

****Click the Blue thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
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PCI SIMPLE COMMUNICATION CONTROLLER NOT INSTALLED

Hi, @hpfaultsprobs :

 

The driver REO51ST posted does not contain the hardware ID you posted.  It is for platforms with the newer version of the IMEI hardware.

 

You need this version of the driver.

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

6.0.0.1179 Rev. A

 

http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52191.exe

hpfaultsprobs Tutor
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Thank you very much  Paul I have resolved the problem , correct the driver suggested by REO51ST did not work, I am impressed how you got this wright!!

I have another question if you do not mind, the memory usage of my laptop is very high,  the computer start as normal afer when I turn it on but after few minutes I lose half of the memory ( 2gb) please find below the copy of the process from the task manager 


Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 K
System 4 Services 0 292 K
smss.exe 320 Services 0 112 K
csrss.exe 460 Services 0 1,504 K
wininit.exe 484 Services 0 332 K
csrss.exe 508 Console 1 2,924 K
winlogon.exe 544 Console 1 2,516 K
services.exe 592 Services 0 5,436 K
lsass.exe 600 Services 0 6,980 K
lsm.exe 612 Services 0 1,756 K
svchost.exe 708 Services 0 3,892 K
svchost.exe 784 Services 0 5,256 K
svchost.exe 872 Services 0 12,372 K
svchost.exe 916 Services 0 103,620 K
svchost.exe 944 Services 0 895,168 K
audiodg.exe 1016 Services 0 16,520 K
svchost.exe 336 Services 0 11,308 K
svchost.exe 940 Services 0 8,864 K
wlanext.exe 1184 Services 0 2,472 K
conhost.exe 1192 Services 0 408 K
spoolsv.exe 1272 Services 0 3,468 K
svchost.exe 1300 Services 0 8,320 K
AERTSr64.exe 1404 Services 0 200 K
LMS.exe 1448 Services 0 2,016 K
taskhost.exe 1612 Console 1 3,920 K
dwm.exe 1676 Console 1 564 K
explorer.exe 1812 Console 1 33,812 K
GoogleCrashHandler.exe 1100 Services 0 528 K
GoogleCrashHandler64.exe 1196 Services 0 528 K
svchost.exe 1752 Services 0 548 K
WUDFHost.exe 2096 Services 0 1,204 K
IAStorIcon.exe 2184 Console 1 6,348 K
rundll32.exe 2192 Console 1 3,132 K
SearchIndexer.exe 2592 Services 0 10,936 K
wmpnetwk.exe 2684 Services 0 11,852 K
svchost.exe 2972 Services 0 9,344 K
svchost.exe 2460 Services 0 10,968 K
chrome.exe 3160 Console 1 259,128 K
chrome.exe 3168 Console 1 1,652 K
chrome.exe 3208 Console 1 700 K
chrome.exe 3688 Console 1 111,660 K
IAStorDataMgrSvc.exe 2464 Services 0 6,420 K
UNS.exe 2744 Services 0 4,812 K
svchost.exe 4072 Services 0 18,684 K
HPSupportSolutionsFramewo 732 Services 0 37,936 K
taskmgr.exe 3632 Console 1 9,220 K
chrome.exe 1608 Console 1 621,828 K
cmd.exe 3352 Console 1 2,760 K
conhost.exe 4864 Console 1 5,332 K
notepad.exe 3356 Console 1 27,612 K
tasklist.exe 2636 Console 1 5,584 K
WmiPrvSE.exe 4176 Services 0 6,192 K

 

your help is very appreciated. Thank you

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PCI SIMPLE COMMUNICATION CONTROLLER NOT INSTALLED

You're very welcome.

 

Unfortunately, I wouldn't be able to help you with that problem.

 

I see an inordinate amount of memory usage for the following applications...

 

svchost.exe 944 Services 0 895,168 K   (895 MB)

 

chrome.exe 3160 Console 1 259,128 K  (259 MB)

 

chrome.exe 1608 Console 1 621,828 K  (621 MB)

 

Those 3 alone are eating up 1.7 GB of memory.

 

You may want to try uninstalling Google Chrome and just run off the Internet Explorer browser and see if that frees up some system memory.

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hpfaultsprobs Tutor
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Thank you for your prompt reply, the problem of high memory usage remain even if I close all the browsers, when I turn on my computer without executing any task the memory usage is around 2 gb, do you have any suggestion what might cause this excess? or shall I post this issue in a new and appropriate topic? Thank you very much for your help 

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PCI SIMPLE COMMUNICATION CONTROLLER NOT INSTALLED

Hi:

 

I recommend you start a new topic.

hpfaultsprobs Tutor
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Thank you for your advise Paul  I will open a new topic right now

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PCI SIMPLE COMMUNICATION CONTROLLER NOT INSTALLED

Anytime.

 

Glad to have been of assistance.

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