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- HP Community
- Notebooks
- Notebook Wireless and Networking
- PCI Simple Communications Controller error

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11-30-2017 04:08 PM
Can someone help me, i just cant fix it.
I reinstall all my network drivers but cant seem to fix it.
It said that some drivers are missing.
ACPI\HPQ0004
*HPQ0004
USB\VID_138A&PID_0005&REV_0<90
USB\VID_138A&PID_0005
PCI Simple Communications Controller
11-30-2017 04:33 PM
Hi:
You need these drivers for those devices...
ACPI\HPQ0004
This will install HP 3D DriveGuard, which provides protection for a notebook computer's internal disk drive if the computer is accidentally dropped or abruptly hits another object. This package is available on supported notebooks with supported operating systems.
http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57232.exe
USB\VID_138A&PID_0005
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52354.exe
PCI Simple Communications Controller
This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.
12-01-2017 09:00 AM
You're very welcome.
I don't know what model wifi adapter your notebook has.
You'll need to post the hardware ID for the network controller (wireless network adapter).
Use this guide for how to find that info.
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/