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HP Recommended
HP Pavilion Notebook
Microsoft Windows 10 (64-bit)

hi

 

I've installed win 10 pro 64bit on my HP Pavilion 15-au172tx. but missing the PCI Data Acquisition and Signal Processing Controller driver and some other drivers. (wifi also time to time disconnect)

 

see the attached screenshot of the device manager


thanks

 

PrasadMadushan_0-1619743838048.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @PrasadMadushan 

 

You need these two drivers, which will install the PCI data acquisition and signal processing controller, the PCI memory controller, and the unknown device...

 

Install this one first and restart the PC.

 

This package contains the Intel Chipset Installation Utility. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe

 

You need this driver for the PCI device...

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78362.exe

View solution in original post

5 REPLIES 5
HP Recommended

@PrasadMadushan 

 

Please try

      https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83896.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi, @PrasadMadushan 

 

You need these two drivers, which will install the PCI data acquisition and signal processing controller, the PCI memory controller, and the unknown device...

 

Install this one first and restart the PC.

 

This package contains the Intel Chipset Installation Utility. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe

 

You need this driver for the PCI device...

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78362.exe

HP Recommended

Thanks, Banhien for commenting on my issue, I install the file that is on your link and restart the laptop. then I can see my device manager as below

 

PrasadMadushan_0-1619850051913.png

 

HP Recommended

Hi Paul

Thanks for commenting on my issue. 

 

I installed your first link (https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe)

and restart the laptop then my device manager looks as below. (Note: I follow Banhien's method first, you can see it in my reply to him)

paul_tik after 1st link.PNG

then Install your other 2 links and restart the laptop. then device manage look like this. 🙂 All problem solved. 🙂

PrasadMadushan_0-1619851221372.png

 

Thank you so much Paul. You are genius.

 

 

HP Recommended

You're very welcome.

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