I have two Microsoft Designer keyboards that I want to connect (one uses Cyrillic characters, the other Roman). I managed fine with my previous laptop (Surface Pro) but I'm not succeeding with the HP Envy. I can connect each one separately, but I can't connect a second - the keyboard is detected but then fails to connect. (There are two connection methods, one called from Devices and one from Settings, and both fail.)
I know it can be done but something specific to the Envy seems to be preventing it.
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day 😊
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KrazyToad I Am An HP Employee
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