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Kweidner
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Password Recovery

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HP ENVY 5052

I had a new WIFI router installed for computer. To get my printer to work I need to put in my password. I forgot my password. How do I reset or recover my password.  

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Jay_G24
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Hi @Kweidner,

 

I'd like to help!

 

Could you share an image of the printer screen requesting a password?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Kweidner
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D97965CB-42E2-46EC-AB29-BE12C74AD2DE.jpeg

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Jay_G24
HP Support Agent
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If you're using a Windows computer -

In-Network and Sharing Center, next to Connections, select your Wi-Fi network name. In Wi-Fi Status, select Wireless Properties. In Wireless Network Properties, select the Security tab, then select the Show characters check box. Your Wi-Fi network password is displayed in the Network security key box.

 

Mac computer -

  1. Step 1: Launch Keychain. First, open the Keychain app. ...
  2. Step 2: Go to Passwords. Click on System, and then click on Passwords under Categories. ...
  3. Step 3: Click Show Password.
  4. Step 4: Authenticate. You'll be prompted for authentication. ...
  5. Step 5: View and Show Password.

Hope this helps!

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