Password reset

[Robloxadamakim]

How do I change the password for the login account not email

[Hawks_Eye]

Hi @Robloxadamakim 

Welcome to the HP Support Community! Thanks for posting your query! 

We're here to help you get back up and running.

Thanks for reaching out—changing the login password can definitely feel confusing, especially when it’s not tied to an email. Let’s get a clear picture so I can guide you precisely.

Could you help me with a few quick details?

• Are you referring to a local account on a Windows laptop (one that doesn’t use an email address to sign in)?
• Is this on an HP laptop, and if so, which model are you using?
• Are you currently able to log in to the account, or is the password already forgotten or not working?
• Has this account ever been linked to a Microsoft account in the past, or has it always been local-only?
• Are there any other user accounts on the device with administrator access?

Once I have this context, I’ll walk you through the right steps to change the password safely and smoothly.

Regards, 

Hawks_Eye

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