Pavilion 15 laptop network card not working

[Westsbest]

Wifi not working need to know what card I can upgrade to. My card now is 9650 ac 

[Paul_Tikkanen]

Either one of these two cards should have a good chance of working.

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP part # L35282-005.

Intel AX210 Wi-Fi 6E 2x2 AX + Bluetooth 5.2 M.2 2230 non-vPro   HP part # / SPS # M27269-005

Below is the link to the service manual:

Maintenance and Service Guide HP Pavilion 15 Laptop PC

[Westsbest]

Paul I ended up purchasing the ax210 nic but I can't find the drivers I need 

When I rebooted in the device manager it says

Detection Verification 

PCI Data Acquisition and Signal Processing Controller

PCI Device

Unknown Device

Can you please point me in the right direction to solve these Issuses ?

[Paul_Tikkanen]

I don't think the AX210 is being picked up because none of those devices indicate that the Wi-Fi card needs a driver, which means the BIOS rejected it.

Detection verification needs the audio driver installed, the PCI Data Acquisition and Signal Processing Controller could need the Intel chipset installation utility or Intel DTPF driver installed, the PCI device needs the SD card reader driver installed and the Unknown device could be one of many different devices.

Realtek High-Definition (HD) Audio Driver 

https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104010.exe

Intel Chipset Installation Utility and Driver 

https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100438.exe

Intel Dynamic Platform and Thermal Framework Client Driver

https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98741.exe

Alcor Micro Card Reader Driver

https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106026.exe 

Use this guide for how to find the hardware ID for a device and please post the hardware ID's for any remaining devices that need drivers after you install the drivers for the others.

How to Find Drivers for Unknown Devices in the Device Manager

You will have to try the AX200 since the AX210 didn't work.

The Intel AX200/AX210 Wi-Fi drivers can be downloaded directly from the Intel site:

Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*

Intel® Wireless Bluetooth® Drivers for Windows® 10 and Windows 11*