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‎02-11-2023 10:47 AM - edited ‎02-11-2023 10:47 AM

HP Recommended
Product: HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W6AV)

Hi there,

 

I purchased an Aero 13 last year and it frequently (multiple times a day) disconnects from WiFi, and the only fix is to restart the laptop. I have tried to find a solution online, but nothing seems to work. Reading around it seems to be an issue with the WiFi card. Is there anything I can do to fix this issue?

 

Thanks in advance!

Category:
3 REPLIES 3

‎02-11-2023 11:10 AM

HP Recommended

Hi:

 

What model Wi-Fi adapter does your notebook have?

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‎02-12-2023 07:10 AM

HP Recommended

Hi, it has a Realtek Wi-Fi 6 (2x2)

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‎02-12-2023 07:16 AM

HP Recommended

Have you updated the Wi-Fi driver to the latest version HP has for that model Wi-Fi adapter?

 

https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142614.exe 

 

If not, that would be the only suggestion I can offer:

 

 

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